Cleaners NW8 is committed to providing professional cleaning services in a manner that protects the health, safety and welfare of our employees, clients, visitors and members of the public. This Health and Safety Policy sets out our approach to managing risks associated with cleaning activities in residential and commercial premises within our service area.
Our objective is to prevent accidents, work-related ill health and unsafe incidents by identifying hazards, implementing effective control measures and fostering a positive safety culture at all levels of our organisation.
Cleaners NW8 complies with all applicable health and safety legislation, regulations and industry guidance relevant to cleaning services. Senior management bears overall responsibility for ensuring that effective arrangements are in place for the planning, implementation, monitoring and review of health and safety across all operations.
Managers and supervisors are responsible for day-to-day implementation of this policy, including providing guidance to staff, checking that safe systems of work are followed and addressing any concerns raised by employees or clients regarding safety.
Every employee of Cleaners NW8 has a duty to take reasonable care of their own health and safety and that of people who may be affected by their actions or omissions. Staff are required to:
Follow all health and safety procedures, instructions and training provided by the company.
Use cleaning products, tools and equipment only for their intended purpose and in accordance with training and product information.
Wear the appropriate personal protective equipment provided for each task.
Report hazards, defects, accidents, near misses and concerns to their supervisor without delay.
Cooperate with management in implementing improvements and corrective actions.
Cleaners NW8 undertakes regular risk assessments of cleaning tasks and working environments to identify potential hazards, such as slips and trips, manual handling, exposure to chemicals, electrical equipment, lone working and work at height for internal window cleaning.
Based on these assessments, we develop and implement safe systems of work that set out clear methods for carrying out tasks safely. These safe working practices are communicated to all relevant employees and are reviewed whenever there are changes in work methods, equipment, substances or client requirements.
Chemical safety is a key priority for Cleaners NW8. We only use cleaning products that are suitable for professional use and that have been assessed for risks. For each hazardous substance, relevant information is obtained from the supplier and used to determine safe handling, storage, dilution, application and disposal practices.
Employees receive training on correct product use, including checking labels, avoiding mixing chemicals, ensuring good ventilation, preventing skin and eye contact and responding appropriately in the event of spills or exposure. Personal protective equipment such as gloves, masks or eye protection is provided where required by the risk assessment.
All equipment and materials used by Cleaners NW8 are selected with safety and suitability in mind. Vacuum cleaners, floor machines, extension tools and other equipment are maintained in a safe condition and inspected regularly. Defective equipment is taken out of use immediately and reported for repair or replacement.
Appropriate personal protective equipment is provided at no cost to employees, and may include gloves, aprons, non-slip footwear, masks and eye protection. Staff are required to use PPE as instructed, keep it in good condition and report any loss or damage.
We recognise that competent and well-informed staff are essential for maintaining high standards of health and safety. All new employees undergo induction training covering company safety rules, emergency procedures, incident reporting, correct use of equipment and safe handling of cleaning chemicals.
Task-specific training is provided for activities such as floor care, carpet cleaning, use of machinery, manual handling and working in client-occupied premises. Refresher training is arranged when needed, and supervision is provided proportionate to the risks and the level of experience of each employee.
All accidents, injuries, near misses and dangerous occurrences must be reported promptly to management. Details are recorded, investigated and used to identify underlying causes and opportunities for preventing recurrence. Where necessary, appropriate authorities will be notified in line with regulatory requirements.
Cleaners NW8 ensures that employees are familiar with emergency procedures at client sites, including fire evacuation arrangements, first aid provisions and how to raise alarms. Staff are instructed to stop work immediately if they consider a situation to be unsafe and to contact their supervisor for guidance.
We take particular care to ensure the safety of people who may be present at client premises, including residents, employees, visitors and the general public. Work areas are organised to minimise disruption and risk of slips, trips and falls, for example by using wet floor signs, managing trailing cables and keeping walkways clear.
Confidentiality and respect for client property are integral to our working practices. Cleaners NW8 staff are instructed not to interfere with client equipment or systems except as required for cleaning tasks and agreed with the client.
Cleaners NW8 aims to protect the long-term health and wellbeing of our staff. We actively seek to reduce risks from repetitive tasks, awkward postures, manual handling and prolonged use of chemicals by promoting good work techniques, rotation of duties where possible and adherence to safe systems of work.
Where employees work alone, for example during early morning or evening cleaning, appropriate lone working procedures are followed. These may include check-in arrangements, defined communication protocols, access controls and restrictions on high-risk activities when alone.
This Health and Safety Policy is reviewed regularly to ensure it remains suitable and effective in light of changes in our services, working methods, legislation and industry best practice. Feedback from employees and clients is welcomed and used to improve our arrangements.
Cleaners NW8 expects all staff, contractors and partners to support the implementation of this policy and to contribute to a safe and healthy environment for everyone involved in or affected by our cleaning services.
We offer gigantic discounts on all our cleaners NW8 services, so call us today and save money, time and effort!
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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